Operations

This section provides rules, guidelines, and specify what an exhibitor can and cannot do with their booth space. These rules and guidelines are based on the physical characteristics of the exhibit hall, the intent to be equally fair to all exhibitors, and the safety of all concerned. Please review these rules and plan your display accordingly as variances will not be granted prior to the Show or on-site.

Please click here to view a full list of operational documents and order forms for your reference. 

This is a comprehensive list of Official Suppliers of PAX Unplugged 2024. If you do not see a supplier's name in this list when you receive correspondence then you are not ordering from an Official Supplier. Please consult the list below or contact the Operations team if you are in any doubt.

WARNING: Unsolicited Marketing Communications

It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost.  Be vigilant – this data is likely fraudulent.  If you receive any such unsolicited offers, please do not respond unless you have checked with us first.

RX Global does NOT sell or pass your data to any third party without your permission.

PAX Unplugged is thrilled to offer again the Free Drayage Program labeled as – Assisted Material Handling Program (AMHP) where all freight/show materials brought directly to the show site can be loaded in at no charge to you. For 2024 - we are offering this program based on the following hours:

So how does it work? Simply bring or ship your items directly to the show site during the above dates and times, and you or our team will get them to your booth at no charge to you. If any shipments are sent to the Advance Warehouse, you will be charged material handling fees for those advance shipments. The drayage program is limited to on-site freight delivery only.

We recommend that you bring your own dolly and/or hand truck to help prevent back-ups and delays with the load-in process.

We also recommend that you perform load-in work yourself once your vehicle is brought into the center and/or parked on the loading dock. This will allow you to begin work right away, and not be subject to further delays. If you need labor assistance, there will be a wait.

Material handling fees are only waived until 5PM, with no exceptions. If delays are encountered at any point in the process, you as the exhibitor are running the risk of incurring material handling fees for after-hours load-in, and are fully responsible for such fees.

We strongly advise arriving as early as possible during the load-in window, as these delays are inevitable as time progresses on Thursday, and this will incur costs.

Note: Vine Street is one way – we recommend accessing via N. Broad Street, N. 13th Street and/or N. 12th Street – All these streets you turn right and loading will be on the right side.

Shipping items to the event warehouse is not included in the Assisted Material Handling Program – you will be charged if you use the advanced warehouse.

It is highly recommended you move in on Wednesday as it there will be more room for vehicles to unload – we estimate Wednesday to have minimal wait. If moving in on Thursday, expect to have an estimated two-three hour wait to gain access.

We recommend you bring your own dollie and hand truck – these items will not be provided onsite.

To assist, based on room on the show floor, vehicles will be brought into the facility and brought to your booth, provided that there is an unrestricted path to your booth. If that does not exist, you will be placed in targeted “parking zones” on the show floor; and if both of these do not work, you can park on the loading dock and self-unload.

• Note: We have labor who manage the dock, and they will assist you in where you can go to park and unload. Once you complete unloading, you must remove your vehicle off the show floor so others can also enjoy the ability to unload on the show floor. At 5:00 pm Wednesday and Thursday all vehicles must be off the show floor no matter what – so please plan accordingly. Severe penalties will apply to vehicles that remain past 5:00 PM.

Trucks with lift gates and 53” trucks will all need to be unloaded via the loading dock bays. If these trucks are unloaded during the Assisted Material Handling Program times posted, this unloading will be covered as free drayage (no costs to your company). Please coordinate all direct shipments to arrive at the facility accordingly.

We do not recommend trying to park on Arch Street or any other side streets to hand carry items in. For safety reasons, you will not be able to walk up the ramp to bring in your booth materials into the facility. Also, the facility is not set up to allow multiple trips of hand carry into the building using street access. All freight move-in needs to come in via the loading docks. If your hand carry is one trip (actual hand carry items) this can be allowed but multiple trips using street access will be stopped and directed to the loading dock.

A Move Out Bulletin will be left in your booth (on Sunday morning) explaining the move out process. In summary, you will need to first pack up your booth completely. Then, go to the GES Service Desk and request a dock pass, allowing you access to the loading ramp to get your vehicle up to pack up.

• Note: If you have your boxes in your vehicle that you need for load out, we recommend you get them on Sunday morning to allow you to start to pack up once the show ends. We will not be able to allow vehicles up the ramp after 12:00 pm on the last day to drop off packing boxes.

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